Summary
This document is a Total Economic Impact™ study commissioned by Smarsh and conducted by Forrester Consulting. The study aims to evaluate the potential return on investment (ROI) that enterprises may achieve by deploying Smarsh's solutions. It outlines the benefits, costs, and risks associated with the investment in Smarsh's platform, which integrates AI and machine learning to enhance communications compliance. The study includes interviews with representatives from a composite organization in the financial services sector, detailing their experiences before and after implementing Smarsh. Key findings indicate significant cost savings in communications archiving, improved efficiency in data capture, and enhanced productivity for compliance and e-discovery teams. The document also discusses unquantified benefits such as improved security and compliance capabilities. Overall, the study provides a framework for organizations to assess the financial impact of adopting Smarsh's services.
