Provisional Recruiting Client Success Story with SmartSearch

This case study outlines the experience of Provisional Recruiting, a staffing services company based in Spokane, Washington, that returned to using SmartSearch after a brief trial with another applicant tracking software. Initially adopting SmartSearch in 2001, Provisional Recruiting switched to a competitor but found the new software lacking in user-friendliness and overall utility. Upon comparing the two systems, they determined that SmartSearch was superior, particularly in terms of efficiency and ease of use. The company reported that SmartSearch significantly reduced the time required for daily tasks, thanks to its intuitive design and logical dashboard layout. One feature that stood out was SmartSign, the eSignature service, which was described as fantastic. Additionally, Provisional Recruiting expressed satisfaction with the responsive and supportive nature of SmartSearch's technical support team, highlighting the attention given to their inquiries and guidance on specific tasks. Overall, they expressed a strong preference for SmartSearch over their previous software.