Business Value of Smartsheet Executive Summary

This white paper presents the business value associated with the use of Smartsheet for modernizing project and work management practices. It outlines the findings from IDC's research, which indicates that organizations utilizing Smartsheet can achieve an average annual benefit of $2.5 million per organization, translating to approximately $8,000 per licensed user. The research highlights a significant three-year return on investment (ROI) of 745% and a payback period of just seven months. Key performance improvements include a 39% increase in productivity among work managers, a 53% rise in projects completed annually, and a 27% boost in project contributor productivity. Additionally, organizations experience a 45% increase in on-time project completion and a 22% enhancement in project output quality. The findings emphasize the importance of platforms like Smartsheet in driving productivity, innovation, and business agility in a competitive landscape.