Veterans’ PACT Act Interoperability Challenges and Solutions

This whitepaper addresses the interoperability challenges faced by the Department of Veterans Affairs (VA) in the context of the Veterans’ PACT Act. It outlines the significant increase in benefit claims following the PACT Act's implementation, which has strained an already complex and manual claims review system. The authors emphasize the need for a modern, open-standard, cloud-agnostic, event-driven FHIR® Health Data Fabric to improve data interoperability and streamline the benefits process for Veterans. The document details how adopting such a system can enhance the efficiency of claims processing, reduce the burden on VA staff, and ultimately improve access to healthcare for Veterans. It discusses the importance of embracing open standards to facilitate seamless information exchange between the VA and community healthcare providers. The paper also highlights the potential for intelligent automation to transform the claims process, ensuring timely access to benefits and healthcare services for Veterans suffering from toxic exposure and other service-related conditions.