This document is an operational guide intended for members of U.S. and non-U.S. law enforcement and appropriate government officials seeking to request the preservation or disclosure of Snapchat account records from Snap Inc. The guide outlines the procedures for submitting legal requests, including the types of legal processes required to compel disclosure of user data. It provides details on how to access Snap's Law Enforcement Service System (LESS) for submitting requests and emphasizes the importance of using official government email domains for communication. Additionally, the guide explains the requirements for emergency disclosure requests and the limitations imposed by California law regarding certain legal processes. It also includes information on Snap's user notice policy and the support available for law enforcement inquiries. The document serves as a comprehensive resource for law enforcement officials navigating the legal framework surrounding Snapchat account records.