PrizePicks Identity Verification Solution Case Study

This case study details how PrizePicks, a leading skill-based gaming company, adopted a new identity verification solution from Socure to enhance its member onboarding process and prevent fraud. The document outlines the challenges faced by PrizePicks, including low auto-approval rates for identity verification and the need to efficiently onboard next-generation gamers with limited credit histories. The previous Know Your Customer (KYC) solution was inadequate, leading to costly manual verification processes. By implementing Socure's ID+ platform, PrizePicks achieved significant improvements, including a double-digit increase in auto-approvals and the elimination of manual document verification, allowing staff to focus on strategic functions. The case study emphasizes the importance of a frictionless onboarding experience for maintaining customer trust and outlines the analytics-driven approach used by Socure to verify identities in real time. Overall, the partnership with Socure has positioned PrizePicks for continued growth and success in a competitive market.