5G Wireless Solution for Social Bite Charity

This case study outlines the collaboration between Softcat and Social Bite, a social business focused on addressing homelessness. Established in 2012, Social Bite operates coffee shops that provide employment and food to vulnerable individuals. The case study details the challenge Social Bite faced in providing secure internet access in their new London coffee shop due to high installation costs of a fixed-line connection. Softcat intervened to offer a cost-effective wireless solution, involving a collaborative assessment of requirements and the engagement of trusted vendors to supply necessary equipment free of charge. The implementation of this solution not only enhanced customer engagement through free Wi-Fi but also supported Social Bite's mission to aid those experiencing homelessness. The case study highlights the benefits of this partnership, including improved customer experience and increased donations through the 'pay-it-forward' scheme, demonstrating how technology can facilitate social change.