Device Estate Refresh Case Study for The Best Connection Group

This case study outlines the device estate refresh undertaken by The Best Connection Group (TBC) in collaboration with Softcat and Greensafe. The objective of the project was to improve organizational agility and enhance business continuity by replacing the existing thin client architecture with individual Windows 11 laptops, docking stations, and widescreen monitors. TBC, a leading UK temporary recruitment provider with over 85 branches and 700 employees, sought a solution that would support major business projects and replace the Windows 10 operating system nearing end of support. The project involved a comprehensive approach, including hardware selection, asset lifecycle services, and on-site installation. The implementation process lasted approximately six months and included regular meetings to ensure smooth execution. The outcome of the project resulted in increased business agility and resilience, a modernized office aesthetic, and a significantly improved user experience, demonstrating the effectiveness of collaboration between TBC, Softcat, and Greensafe.