Managed Security Solution Case Study for WCCC

This case study outlines the implementation of a managed security solution by Waterford City and County Council (WCCC) to enhance their cybersecurity posture. WCCC, serving over 127,000 residents and businesses, faced challenges in managing their security operations due to a limited IT team and rising costs of their previous security solution. They sought a more effective approach to protect critical data and IT assets against sophisticated cyber threats. Softcat was engaged to recommend a suitable solution, ultimately leading to the adoption of Sophos Managed Detection and Response (MDR) services. The implementation process took about a month, during which Softcat provided valuable insights and support. The solution included 24/7 monitoring capabilities, improved risk management, and a centralized portal for security log management. The collaboration with Softcat and Sophos enabled WCCC to enhance its security posture while ensuring compliance with procurement frameworks and budgetary constraints.