Microsoft Licensing Solution for Royal Den Hartogh Logistics

This case study documents the implementation of a Microsoft licensing solution by Royal Den Hartogh Logistics (RDHL) to reduce complexity and enhance capabilities. RDHL, a global bulk liquid logistics provider, faced challenges with their existing licensing agreement, which was marked by poor customer service and inconsistent support. Seeking a better solution, RDHL engaged Softcat, a trusted IT services provider, to simplify the licensing process. The collaboration resulted in a three-year agreement that consolidated multiple Microsoft licenses, improved security, and included an 18% discount. Additionally, the agreement provided access to Microsoft-funded workshops and trial licenses for Microsoft Copilot, aimed at exploring AI capabilities within RDHL's operations. The case study outlines the benefits of the new licensing agreement, including improved customer service, cost savings, and enhanced support, showcasing the successful partnership between RDHL and Softcat.