Softcat's Collaborative Engagement with Royal Borough of Greenwich

This case study details the collaborative engagement between Softcat and the Royal Borough of Greenwich (RBG) in enhancing technology capabilities and service delivery. It outlines how Softcat has leveraged its industry knowledge and longstanding relationships with technology providers to support RBG's strategic goals while minimizing costs. The document describes the challenges faced by RBG, particularly in the wake of the Covid-19 pandemic, and the necessity of aligning technology investments with their digital strategy. It highlights the implementation of Power BI for data analysis and the transition to Microsoft E5 licensing to improve security and resilience. The case study emphasizes the importance of a digital mindset and the innovative responses required to meet RBG's service delivery objectives. It also notes the benefits of a collaborative relationship, where Softcat provides ongoing support and guidance to ensure RBG can effectively utilize technology and data to transform its services for approximately 300,000 residents and businesses.