Summary
This case study details the digital transformation journey of a major beverage bottling company in Africa, which aimed to enhance its supply chain operations. The client sought to improve service visibility, strengthen demand and inventory planning, and meet market demand effectively across the African region. Softtek, as a technology partner, implemented Blue Yonder’s Demand Planning and Fulfillment solutions to optimize the client's supply chain. Key features of the solution included management of budget and seasonal sales, custom promotion and pricing workflows, and integration with the EPICOR ERP system. The implementation resulted in a significant increase in planning and fulfillment service availability to 99.9%, a 12% reduction in IT costs related to planning and fulfillment, and improved forecasting accuracy. The case study highlights the successful adoption of best practices and the overall positive impact on the client’s operations, demonstrating the effectiveness of the tailored solutions provided by Softtek.
