Business Continuity Management System Overview

This document is a technical report detailing the Business Continuity Management System (BCMS) at Software AG. It outlines the strategies and procedures implemented to ensure business continuity in a digital environment. The report begins by describing the importance of understanding business impact analysis and risk analysis, which are essential for developing effective continuity strategies. It emphasizes the need for training and communication to keep teams informed and prepared. The document also discusses the procedures established for responding to disruptive events, including the formation of incident response teams and the creation of business continuity plans. Additionally, it highlights the significance of regular exercises to test and improve the continuity plans. The BCMS is ISO 22301-certified, ensuring that critical systems remain available to meet customer compliance requirements. The report concludes with a commitment to continuous improvement and alignment with changing requirements to enhance service delivery.