This whitepaper presents findings from an independent survey of 201 IT and cybersecurity leaders in the UK, focusing on their experiences with ransomware attacks over the past year. The report outlines key statistics, including a median ransom demand of $5.37 million, which is significantly higher than the previous year's figure. It details the operational and technical root causes of ransomware incidents, noting that exploited vulnerabilities and a lack of expertise were major factors. The paper also discusses the business impact of ransomware, revealing that the average cost to recover from an attack was $2.58 million. Additionally, it highlights the human impact on IT teams, with many reporting increased workloads and stress. The report concludes with recommendations for prevention, protection, detection, response, and planning, emphasizing the need for organizations to enhance their cybersecurity measures to mitigate future risks.