Telecommunication Relay Service User Registration Database Guide

This guide outlines the requirements and processes for the Telecommunication Relay Service User Registration Database (TRS-URD) as mandated by the FCC. It details the necessary personal information that Video Relay Service (VRS) providers must collect from users, including full legal name, residential address, last four digits of Social Security Number or Tribal Identification Number, and date of birth. The guide explains the verification process for this information, emphasizing the importance of accuracy to avoid denial of service. Additionally, it describes the registration requirements for public and enterprise videophones, specifying the information that must be submitted for each videophone, such as the organization name, physical address, and service initiation date. The document also lists acceptable validation documentation that customers may need to provide to confirm their identity or address. For further assistance, contact information for the FCC is provided.