Viking Yachts Supplier Engagement Improvement Case Study

This case study details how Viking Yachts enhanced supplier engagement and purchase order (PO) visibility through the implementation of SourceDay. Viking Yachts, a leader in luxury yacht production, faced challenges in managing a complex supply chain due to the high level of customization in their yachts and the manual processes employed by their purchasing team. The team, consisting of six members, struggled with tracking the status of POs and ensuring timely deliveries, which are critical to maintaining production schedules. After adopting SourceDay, the company experienced significant improvements, including a 96% supplier acknowledgment rate and an 88% supplier response rate. The SourceDay platform automated workflows, improved communication with suppliers, and provided real-time visibility into PO statuses. This transition not only streamlined the purchasing process but also enhanced predictability in inventory management, allowing Viking Yachts to avoid production delays and maintain efficiency in their operations.