Norfolk Southern Spotfire Technical Case Study

This technical case study outlines the collaboration between Norfolk Southern and Spotfire, focusing on six use cases aimed at enhancing railway management. The document describes Norfolk Southern's transition to a digital business model to improve operational efficiency, customer service, and real-time visibility. Key challenges include managing a large number of assets and meeting customer demands for timely information. The case study details the development of a transportation event processor (TEP) that centralizes operational data, enabling a coherent view of assets and resources. It also highlights the integration of various data sources, including IoT devices, to enhance decision-making processes. The benefits of improved intermodal terminal operations and customer portal enhancements are discussed, emphasizing the importance of accurate data and real-time analytics in optimizing operations. The study concludes with insights into leveraging real-time analytics for better forecasting and resource allocation, showcasing the impact of technology on operational efficiency.