First Bank Innovest Black Diamond Wealth Solution Case Study

This case study details the collaboration between First Bank and SS&C Innovest, focusing on the implementation of the Black Diamond Wealth Platform to enhance trust accounting and investment management capabilities. First Bank, a family-owned institution with over a century of history, sought a more flexible and user-friendly investment management solution for its growing wealth management division. The Head of Wealth Management Operations and Compliance, Janna Thoman, emphasized the need for improved client proposal generation and an intuitive online portal. After reviewing multiple platforms, First Bank found that none met their requirements until they encountered the Black Diamond Wealth Platform. The integration of this platform has resulted in more efficient workflows, customized reporting, and a mobile application that clients find easier to navigate. The managed services provided by SS&C have also been instrumental in facilitating a smooth systems conversion, aligning with First Bank's client-first philosophy.