SS&C Blue Prism
Frende Insurance Customer Support Automation Case Study
Pages
2
Time to read
3 mins
Publication
Language
English
Summary
Frende, a Norwegian insurance company, automates 15% of its operations using SS&C Blue Prism and generative AI, improving customer service efficiency and satisfaction. The solution reduces email handling time and accelerates vendor payments, demonstrating significant business impact with saved staff hours and enhanced claims processing.
