Summary
This document is a Total Economic Impact study commissioned by Straumann and conducted by Forrester Consulting, focusing on the cloud-based dental practice management solution, CareStack. The study aims to evaluate the potential return on investment (ROI) for enterprises deploying CareStack by examining the benefits, costs, and risks associated with the solution. Forrester interviewed decision-makers from four organizations and surveyed 52 respondents in the dental industry to gather insights. The findings indicate that organizations experienced increased production, improved revenue cycle management, and reduced IT complexity after adopting CareStack. The composite organization analyzed in the study reported a three-year risk-adjusted benefit of $1.70 million against costs of $419,000, resulting in a net present value of $1.28 million and an ROI of 307%. The study also outlines unquantified benefits such as enhanced patient experience and improved analytics visibility, which contribute to the overall effectiveness of CareStack in dental practice management.
