Total Economic Impact Study of CareStack

This document is a Total Economic Impact™ study commissioned by Straumann and conducted by Forrester Consulting, focusing on the financial implications of adopting CareStack, a cloud-based dental practice management solution. The study aims to provide a framework for dental organizations to evaluate the potential return on investment (ROI) from implementing CareStack. It outlines the benefits, costs, and risks associated with this investment based on interviews with decision-makers from four dental organizations and a survey of 52 respondents in the dental industry. The findings indicate that organizations using CareStack can expect significant improvements in operational efficiency, patient experience, and revenue cycle management. Key quantified benefits include increased production, improved revenue cycle management, and cost savings from systems consolidation. The financial analysis reveals a net present value (NPV) of $1.28 million and an ROI of 307% over three years, demonstrating the potential economic advantages of adopting CareStack for dental practices.