Hurricane Harvey Data Center Resilience Case Study

This case study details the response of Stream Data Centers during Hurricane Harvey, an unprecedented weather event that impacted Houston in August 2017. The document outlines the preparation and execution strategies employed to maintain 100% uptime and ensure data accessibility for customers. It describes the emergency command bridge established to manage the crisis, emphasizing the importance of a predetermined plan of action for maintaining stability during critical situations. Key elements of the response included site selection, which prioritized high ground and multiple access routes to mitigate flooding risks. The case study highlights the operational effectiveness of the facility at The Woodlands, which remained unaffected by the storm, ensuring that customer data was secure and accessible throughout the event. The commitment to safety and resilience is underscored, showcasing how the team worked collaboratively to protect both personnel and customer data during the crisis.