Moffitt Cancer Center Participant Compensation Enhancement

This document is a case study detailing the implementation of Greenphire Patient Payments at Moffitt Cancer Center to improve participant compensation processes in oncology trials. The center faced challenges with time-consuming manual processes, overspending, and varying patient preferences regarding gift cards. To address these issues, Moffitt adopted the ClinCard system, which streamlined financial disbursement and enhanced participant experience. The case study outlines significant time savings achieved by automating payment execution and tracking, which eliminated the need for manual gift card purchases and reporting. It also highlights the real-time payment capabilities of ClinCard, which increased participant satisfaction by allowing immediate compensation during study visits. Furthermore, the document discusses the improved security of the payment process, as funds are only loaded onto cards assigned to participants, thus minimizing risks associated with holding physical gift cards. Overall, the implementation of Greenphire Patient Payments has positively impacted Moffitt's operational efficiency and participant engagement in clinical trials.