2025 Value Stream Management Trends Report

This report presents findings from a global survey of executives and IT leaders regarding the utilization of Value Stream Management (VSM) in 2025. The research investigates current VSM adoption levels, the role of digital transformation, metrics for measuring customer value, and the involvement of various teams in VSM initiatives. It highlights the primary focus for 2025 as enhancing the customer lifecycle, particularly in attracting and retaining customers. The report identifies challenges such as the adoption of AI and data management, which are crucial for achieving business objectives. It notes that organizations utilizing VSM report benefits including improved data flow, decision-making, and increased visibility. The findings also indicate a significant correlation between VSM, AI, and customer value, emphasizing the need for comprehensive data collection throughout the value stream. Furthermore, the report outlines the anticipated increase in VSM tool deployments driven by AI advancements, aiming to optimize processes and enhance customer value delivery.