How to Achieve Network Observability Maturity

This white paper presents a network observability maturity model developed by Broadcom, which serves as a benchmarking tool for organizations to assess their effectiveness in network operations. The model categorizes maturity levels from hyper-reactive to automated, outlining the evolution from fragmented toolsets to integrated platforms that support modern, hybrid networks. The paper details key steps for IT decision-makers to advance their network operations, including aligning observability with technology roadmaps, breaking down tool silos, maturing data collection approaches, and embracing AI-driven operations. It emphasizes the importance of consolidating network observability tools to enhance operational efficiency and resilience. Furthermore, the paper discusses the growing significance of diverse data collection and the role of AI in optimizing network performance. The EMA perspective encourages organizations to evaluate their current maturity against the model and adopt best practices to improve their network operations and support digital transformation initiatives.