AI Proof of Concept Use Cases for Local Councils

This document is a guide detailing various AI-powered applications designed for local councils to improve operational efficiency and service delivery. It outlines specific use cases developed for different councils, including the City of Greater Bendigo, Broken Hill City Council, LGPro, Shire of Narrogin, Macedon Ranges Shire Council, Moira Shire Council, and Corangamite Shire. Each use case describes the purpose of the application, which aims to streamline processes such as document searches, knowledge management, customer query handling, report generation, community engagement analysis, policy management, and staff training. The expected benefits of these applications include time savings, improved accuracy, enhanced understanding, and better decision-making. The guide emphasizes the importance of leveraging AI to automate repetitive tasks, reduce manual effort, and ensure consistent communication across councils, ultimately supporting staff in their roles and improving service to the community.