SRI Investigation Implementation at a European Bank

This case study details the implementation of SymphonyAI's SRI Investigation solution at a leading European bank. The bank faced challenges in managing complex investigations due to cross-border payments, varying regulations, and siloed data. To address these issues, the bank sought a solution that would enhance compliance investigations and improve the quality of findings. The SRI Investigation solution was integrated into the bank's existing systems, providing a unified view for financial crime investigations. The objective was to align technical requirements with product capabilities while capturing tangible enhancements. The implementation resulted in significant time savings of approximately 20% in investigations and cost reductions of around €3.5 million annually. The bank also noted improvements in investigative quality through features such as a web search tool. Moving forward, the bank plans to expand its use of SymphonyAI solutions, aiming for further efficiency in compliance operations and a reduction in false positives in investigations.