Synovus Financial
Payee Match Guidelines and Best Practices
Pages
4
Time to read
4 mins
Publication
Language
English
Pages
4
Time to read
4 mins
Publication
Language
English
This document is a guide that outlines the Payee Match process using image recognition technology to identify payees on check images. It describes the steps involved, including comparing the payee from the check to the issued check file, compiling match results, and processing exceptions for mismatches. The guide details the limitations of image recognition technology, such as issues with image quality, resolution, and inconsistent check formats. It provides specific guidelines for check stock, font, and printing requirements to minimize exceptions. Recommendations include using light-colored, plain check backgrounds, consistent check stock, and specific font styles and sizes. The document emphasizes the importance of ensuring that printed payee information matches exactly with the issued check file to prevent payee fraud. It also outlines requirements for spacing and placement of payee names and additional data on checks to facilitate accurate processing.