Performance Improvement Case Study for BlueScope

This case study outlines the partnership between BlueScope Buildings North America and Syntax, focusing on the migration of BlueScope's Oracle E-Business Suite applications to the Syntax Enterprise Cloud. The objective was to enhance performance and stability, particularly for the Advanced Supply Chain Planning application. Following a thorough evaluation, BlueScope selected Syntax due to its Maximum Performance Architecture, which was expected to meet the company's operational demands. After one year of implementation, significant improvements were noted, including a drastic reduction in processing times for various tasks. The study details how Syntax’s EnterpriseCare monitoring and dedicated staffing model contributed to ongoing performance enhancements and proactive support. Additionally, BlueScope expanded its use of Syntax services to include non-ERP Oracle infrastructure components and benefited from comprehensive support offerings, including disaster recovery and technical upgrades. The collaboration has led to measurable results in efficiency and infrastructure management.