Synterex Partnership with Cyber Security Company Case Study

This case study details Synterex's significant contributions to a cyber security company, focusing on the architecture and maintenance of their device fleet. The document outlines the initial health check conducted to assess the Workspace ONE UEM environment, identifying misconfigurations and security risks. Following the health check, Synterex was engaged to remediate the identified issues and lead the management of the client's devices, which included macOS, Windows, and Linux systems. The agile approach adopted by Synterex is highlighted, showcasing enhancements made to password complexity and encryption compliance. The ongoing partnership is emphasized, with Synterex delivering 32 application deployments and conducting regular check-ins to ensure project alignment. Significant achievements include bringing all devices into compliance with security standards, deploying Office 365, and optimizing help desk processes. The document reflects the expanding collaboration and trust established between Synterex and the client, reinforcing Synterex's role in managing critical IT infrastructure.