Zagreb Airport ISO 9001 Compliance Case Study

This case study details how Zagreb Airport utilized Syskit Point to achieve ISO 9001 compliance within its Microsoft 365 environment. The airport, which handled up to 3.4 million passengers in 2019, faced challenges related to document management, security breaches, and cost optimization. The complexity of managing a single Microsoft 365 tenant necessitated a solution that could provide visibility into user permissions and document access. Syskit Point's reporting capabilities allowed the airport to monitor external sharing activities, manage user licenses effectively, and generate compliance reports efficiently. The implementation of Syskit Point led to significant time savings in user management and enhanced security by enabling rapid response to unauthorized sharing incidents. Additionally, the airport improved its operational excellence by optimizing license utilization and ensuring that sensitive data was protected according to ISO 9001 standards. The case study illustrates the effectiveness of Syskit Point in meeting regulatory compliance and enhancing overall efficiency.