Consent Withdrawal Policy for Credit Information Services

This document is a policy guide detailing the procedure for customers of Navmaya Tech Services Private Limited to withdraw their consent for accessing, using, analyzing, aggregating, and retaining their credit information, credit information report, and credit score from Credit Information Companies (CICs). The policy outlines the communication channels for submitting consent withdrawal requests, including an email address for direct requests. It specifies a turnaround time for acknowledgment and processing of requests, along with an escalation matrix for unresolved issues. The procedure for consent withdrawal is clearly defined, including steps for initiation, acknowledgment, verification, processing, and confirmation of the withdrawal. Additionally, the document highlights important notes regarding the implications of consent withdrawal on services offered by Navmaya Tech Services and clarifies that consent withdrawal does not retroactively invalidate previous data processing. The policy is subject to periodic reviews to ensure compliance with applicable regulations.