Telecom RFP Management and Negotiation Success Story

This case study outlines the successful implementation of end-to-end RFP management and negotiation services by a leading financial services provider in collaboration with Tangoe. The document details the firm's initial project in 2020, where procurement and IT leaders aimed to leverage their substantial telecom spending to negotiate better contract terms. The first RFP project resulted in $6 million in annual savings by engaging eight telecom carriers. Three years later, the firm initiated a second RFP project, which also proved successful, yielding an additional $4 million in savings. The total savings from both projects exceeded $10 million, along with an estimated 800 hours of productivity gained. The case study highlights the strategic practices employed by Tangoe, including cost benchmarking, competitive analysis, and comprehensive management of the RFP process, which contributed to achieving optimal rates and contract terms. The firm continues to seek further savings opportunities with Tangoe's assistance.