Building Smart Global Capability Centers in India

This whitepaper presents a framework for accelerating the establishment and expansion of Global Capability Centers (GCCs) in India through Smart Office transformation. It outlines the challenges organizations face when setting up new GCCs, including the need for rapid deployment, seamless hybrid connectivity, and robust cybersecurity measures. The document emphasizes the shift from traditional GCC models to AI-powered, intelligent hubs that leverage advanced technologies such as cloud computing, IoT, and automation. It details how Tata Communications facilitates this transformation by providing integrated solutions that enhance connectivity, collaboration, and operational efficiency. The whitepaper also discusses the importance of ESG compliance and the role of skilled talent in driving innovation within GCCs. By adopting an AI-first approach, organizations can optimize their operations, reduce costs, and achieve strategic growth in a competitive landscape.