
Tata Consultancy Services
Generative AI Strategies for Telecommunications
Pages
11
Time to read
15 mins
Publication
Language
English

Pages
11
Time to read
15 mins
Publication
Language
English
This research article from the TCS Thought Leadership Institute explores how telecommunications companies can leverage generative AI to transform their value chains. It discusses the strategic imperative of AI in enhancing customer engagement, operational efficiency, and service provisioning amidst competitive pressures and technological advancements. Key insights include the integration of large language models and AI-driven capabilities across various functions within telcos, emphasizing the n