
Tata Consultancy Services
Xerox Business Transformation Strategy Overview
Pages
7
Time to read
9 mins
Publication
Language
English

Pages
7
Time to read
9 mins
Publication
Language
English
This document is a report detailing Xerox's strategic approach to business transformation, particularly in response to significant market disruptions affecting the print and photocopier industry. It outlines the company's 'Reinvention' strategy, which aims to modernize operations by leveraging technology and business services, while addressing challenges such as rising operational costs and competition. The report describes the partnership with TCS and Boston Consulting Group to streamline operations and implement a cloud-native architecture. Key initiatives include application rationalization, reducing technology debt, and enhancing customer experiences through Generative AI. The document emphasizes the importance of change management in adopting new business models and the financial sustainability of the transformation process. It highlights the need for collaboration between leadership roles, particularly the CEO and CIO, to ensure successful implementation of the strategy and maintain Xerox's industry position.