Integrated Print Solution for Restaurant Operations

This case study outlines the challenges faced by a global entertainment conglomerate operating 30 hotels and casinos, which required a more efficient sourcing solution for printed materials. The company managed over 150 individually branded restaurants, each relying on multiple print vendors with varying ordering mechanisms and lead times. The need for same-day printed items was critical due to the fast-paced environment of casino resorts and high staff turnover. The solution involved developing a single-source print platform that streamlined the ordering process for all restaurants. This platform provided access to a wide range of printed materials through a self-service portal, including menus, labels, and promotional items, with options for same-day and emergency production. The results demonstrated significant improvements in efficiency, cost reduction through vendor consolidation, and enhanced speed to market for promotional opportunities, allowing restaurant employees to enjoy a more controlled and convenient ordering experience.