TE Connectivity
Supplier Escalation Procedure Documentation
Pages
9
Time to read
10 mins
Publication
Language
English
Pages
9
Time to read
10 mins
Publication
Language
English
This document is a technical report outlining the Supplier Escalation Procedure for TE Auto China. It describes the process to be followed when a supplier's performance is deemed inadequate, including poor management, lack of resources, and significant negative impacts on production quality or delivery. The procedure applies to all A type suppliers of TE Auto China and includes definitions of key terms and acronyms relevant to the escalation process. The document details the triggers for escalation, which include repeated quality issues, significant delays, and unresolved complaints. It also outlines the responsibilities of both TE and the supplier at various escalation levels, including the initiation of letters and meetings to address quality concerns. Additionally, it provides a historical record of revisions made to the procedure, ensuring that all stakeholders are aware of the changes and their implications for supplier management.