Managing Emerging Technologies in Small Businesses

This guide discusses the challenges small to medium-sized businesses (SMBs) face in adapting to emerging technologies, particularly artificial intelligence (AI). It outlines the findings of recent research indicating that a significant majority of employers believe new skills are necessary for staff productivity in light of these technologies. The document emphasizes the need for SMB leaders to assume the role of part-time Chief Information Officer (CIO) to manage technological advancements effectively. It also presents key questions that SMBs should consider regarding AI's impact on productivity, training costs, and cybersecurity risks. Additionally, the guide recommends co-managed technology services to help SMBs navigate these challenges while ensuring their IT infrastructure remains operational. The document further highlights the shift in worker preferences towards hybrid working models and suggests conducting a thorough tech assessment to enhance IT availability and security. Lastly, it addresses the importance of implementing robust Backup and Disaster Recovery (BUDR) systems to combat ransomware threats.