Visibility Crisis in Health System Pharmacies

This report examines the visibility crisis affecting health system pharmacies, highlighting the findings from a national survey of US healthcare executives and pharmacy leaders. The survey reveals that only 20% of respondents have real-time visibility across care settings, leaving most organizations unprepared for supply chain disruptions and drug shortages. The report outlines how the lack of integration between clinical systems, ERP, and pharmacy supply chain platforms contributes to fragmented data and decision-making processes. As a result, pharmacy teams are forced to manage shortages reactively, often making critical decisions based on incomplete information. The report details the operational impacts of this visibility gap, including inventory mismanagement and increased costs due to reliance on manual processes. Additionally, it discusses the challenges organizations face in adopting AI and advanced analytics, with only 15% reporting fully deployed use cases. The findings underscore the need for improved visibility to enhance preparedness and resilience in pharmacy operations.