Cloud-Native Baggage Data Solution Implementation

This case study details the implementation of a cloud-native solution for a leading global airline, focusing on the modernization of their baggage data management system using Amazon Web Services (AWS). The airline aimed to enhance the passenger experience by integrating a microservices-based architecture that could efficiently handle large volumes of complex data. The challenges included the need for faster processing speeds and real-time decision-making to reduce instances of misrouted or lost baggage. TEKsystems Global Services partnered with the airline to deliver a scalable and agile solution, utilizing AWS's capabilities to create a serverless data architecture that processes tens of thousands of events per second. The integration of various baggage operation systems and the establishment of an automated CI/CD pipeline significantly reduced development time and improved operational efficiency. The collaboration resulted in lower costs, fewer defects, and enhanced reliability in baggage claims, ultimately contributing to a better experience for passengers.