Optimizing Media Supply Chain for Streaming Services

This case study outlines the collaboration between an independent streaming service and TEKsystems to enhance the media supply chain using AWS. The objective was to improve the video management process to support a growing subscriber base. The streaming service faced challenges related to playback errors, which could affect user experience, especially during high-demand events. To address these issues, TEKsystems utilized its expertise as an AWS Partner to implement workflow orchestration that maximized efficiency through automation. By integrating various AWS Media Services, they established a streamlined supply chain for data delivery, enhancing the performance of the platform. The solution involved using AWS Lambda functions and Amazon EKS-enabled microservices to manage content transcoding and packaging. The partnership aimed to prepare the streaming service for future demands, particularly with upcoming joint ventures. The results included improved video delivery times and an increase in active paid subscribers, indicating a successful enhancement of the overall viewing experience.