SAP Client Success Story on Virtual Care Engagement

This case study details SAP's partnership with Teladoc Health to implement virtual chronic condition management programs focused on diabetes and hypertension. The objective was to enhance employee engagement with health management through personalized support and flexible care options. SAP aimed to address the needs of its diverse workforce, ensuring that all employees and their dependents could access care effectively. The programs offered included connected devices for self-monitoring and personalized outreach through Health Nudges™, which encouraged ongoing engagement. The results indicated significant enrollment and engagement rates, with 56% of recruitable employees participating and 86% engaging in self-guided activities. Clinical improvements were also reported, including a reduction in A1c levels and systolic blood pressure. The ongoing success of the initiative positions SAP to expand its virtual care offerings further, demonstrating a commitment to employee well-being and health equity.