Telehealth Adoption Trends and Future Projections

This report presents findings from the eighth annual survey on telehealth adoption conducted by Teladoc Health in collaboration with Becker’s Healthcare. It outlines the current state of virtual care programs in hospitals and health systems, highlighting a significant shift towards scaling existing telehealth offerings rather than introducing new ones. The survey indicates that hospital leaders anticipate their programs will serve more patients by 2025, with a notable increase in virtual care volume. The report details how organizations with over five years of telehealth experience are more likely to complete a higher percentage of patient visits virtually and have greater confidence in the quality of virtual care compared to in-person visits. It also discusses the importance of bidirectional integration between telehealth solutions and electronic health records, as well as the growing emphasis on clinician training to enhance virtual care delivery. The findings suggest a trend towards more comprehensive and ongoing patient engagement through virtual care.