CoxHealth Point of Care Testing Program Management

This case study details the implementation and management of the point of care testing (POCT) program at CoxHealth, which has expanded to include multiple hospitals and over 80 physician offices across Missouri. Bob Whetsten, the Administrative Coordinator of Ambulatory Lab for CoxHealth Laboratory Services, outlines how the TELCOR QML® system has improved the efficiency of the POCT program by allowing seamless communication between various devices and facilities. The system enables real-time access to testing results, reducing the need for manual charting and minimizing errors. Additionally, it streamlines the management of operator certification credentials, automating notifications for recertification and ensuring compliance. The integration of TELCOR QML has led to increased accuracy in patient care by confirming patient identification and providing timely access to test results. The case study emphasizes the advantages of having a unified solution for both inpatient and outpatient testing, enhancing overall operational efficiency and patient outcomes.