Atento Group Financial and Operational Overview 2001

This document is a financial report detailing the performance of the Atento Group for the year 2001. It outlines the consolidated revenue, operating expenses, and net profit figures, indicating a revenue increase of 22% compared to the previous year, totaling 643.9 million euros. The report highlights the company's strategic focus on expanding its customer base beyond Telefónica and entering new markets such as Japan, Mexico, and Venezuela. It also discusses the incorporation of BBVA into its shareholder structure and the certification of its Brazilian operation centers under ISO 9002 standards. The document describes the company's operational achievements, including the provision of customer services to over 500 companies and the establishment of significant contracts in various regions. Additionally, it mentions the emergence of other business lines within the Telefónica Group, including Emergia, which focuses on international broadband infrastructure services, and Katalyx, which is involved in project incubation and restructuring initiatives. Overall, the report provides a comprehensive view of Atento's financial health and strategic direction during 2001.