Digital Transformation Case Study in Water Management

This case study outlines the digital transformation process undertaken by Canal de Isabel II in the context of its water management services. The objective of this transformation is to shift from bimonthly to hourly consumption readings through intelligent remote reading technology. This change aims to enhance the volume of information available, thereby improving customer knowledge and service quality. The case study details the end-to-end Smart Water Management solution provided to the client, which facilitates remote collection of consumption data and enables monitoring of smart meters. The solution allows for detecting malfunctions in the deployed assets and configuring readings based on customer requirements. The expected results include improved service delivery to end-customers with deeper insights into their consumption patterns, leading to personalized management. Additionally, this digital transformation initiative is positioned as a means to promote responsible usage of water, a critical and limited resource.