UNCLAIMED
Televerde
Overview
Televerde is a business services company based in the United States, specializing in advertising, marketing, and facilities services. Founded in 1994, the company employs between 501 and 1,000 individuals and generates significant revenue. Televerde's expertise is reflected in its published documents, which primarily consist of case studies and guides. Notable case studies include partnerships with companies like Broadcom and Securus Technologies, where Televerde has demonstrated its ability to enhance customer experience and support operations. The case studies highlight Televerde's role in improving communication channels, customer satisfaction, and operational efficiency for its clients. For instance, the collaboration with Broadcom focused on creating an open line of communication to address customer inquiries, while the partnership with Securus aimed to reduce high attrition rates in their contact center by implementing best practices and technology solutions. Additionally, Televerde publishes guides, such as a playbook for building trust and performance, indicating its commitment to sharing knowledge within the industry. Overall, Televerde's documentation emphasizes its focus on customer-centric solutions and operational improvement in the business services landscape.