WestCX Reseller and Referral Partnerships Overview

This document is a guide detailing the Televox Partner Program, which has been operational for over two decades, facilitating collaboration between healthcare technology providers and Televox, a part of WestCX. The program aims to enhance patient engagement through trusted solutions, leveraging long-standing relationships with major EHR/EMR and RCM vendors. Televox empowers its reseller and referral partners to expand their service offerings and increase revenue. The guide outlines the comprehensive portfolio available to partners, including an Enterprise Engagement Platform, Conversational AI, and Analytics and Optimization tools. These solutions are designed to meet diverse communication needs and improve operational efficiency. The document also discusses the benefits of partnership, such as enhanced competitiveness, new revenue streams, and improved patient experiences through automated communication. It emphasizes the importance of collaboration in driving innovation and shaping the future of patient engagement in healthcare.