Technology Trends Shaping the Future of Banking

This report serves as a comprehensive analysis of the technology trends influencing the banking sector. It outlines the challenges faced by banks, including high operating costs, regulatory complexities, and the need for innovation. The document emphasizes the importance of viewing technology as a strategic asset rather than a cost center. It details how banks can leverage advancements in generative and agentic AI to enhance operational efficiency and customer engagement. The report discusses the shift towards cloud-native, composable core platforms that facilitate modernization and integration, allowing banks to respond effectively to market demands. It also highlights the significance of progressive modernization as a lower-risk approach to transforming legacy systems. The insights provided are designed to support banking leaders in making informed decisions that align with evolving regulatory and customer expectations. The collaboration with Bain & Company adds depth to the analysis, providing evidence-based perspectives on the future of banking technology.